Last updated: January 2026

Rainbett Privacy Policy — How we collect and protect your information

Your personal information is a trust we take seriously. This policy clearly explains what data we collect and why, how it is stored, and what rights you have.

10 sections
Full Privacy Policy
GDPR-Compliant
Section 01

Introduction — Why This Policy Exists and Who It Applies To

Welcome to Rainbett. This Privacy Policy is a transparent agreement between us and you regarding how your data is managed. We believe your personal information belongs to you — we only use it temporarily and for specific purposes.

Using any Rainbett service means you accept this policy. There is nothing to worry about — nothing here works against your interests. Every section of this policy has been written so you can clearly understand exactly what happens with your information.

In plain terms: Rainbett does not sell, rent, or share your data with marketing partners without your consent. Everything is clearly set out in this policy.

This policy was last reviewed in January 2026. You will be notified at your registered email address before any significant future changes.

Section 02

What data is collected?

Rainbett collects three types of information — what you provide directly, what is generated automatically through your use of the platform, and what is required as part of legitimate verification processes.

What you provide directly:

Data Type When it is collected Why it is needed
Name & Date of Birth At the time of registration Identity & Age Verification
Mobile number Registration / OTP verification Account Security
Email address At the time of registration Important Notice
Payment Information On Deposit / Withdrawal Transaction Processing
ID document photo At the Time of KYC Verification Legal Obligations

Automatically collected data:

  • IP Address & Device Type
  • Browser Information & Operating System
  • Pages visited and time spent on each
  • Gaming & betting activity logs
  • Transaction History & Timestamps

Rainbett will never ask for your password or full payment card number by phone, email, or message. Any such request is fraudulent.

Section 03

How is your information used?

Rainbett uses your data solely to improve our services and maintain a safe environment. Selling or misusing your data for commercial gain is strictly against our policy.

  • Account Management: For login, security verification, and managing account settings.
  • Payment Processing: To process deposit and withdrawal transactions
  • Legal obligations: To comply with KYC, AML policies, and government directives
  • Fraud prevention: To detect suspicious activity and keep the platform secure.
  • Service improvement: To analyze the most-used features and improve the overall experience
  • Customer Support: To understand your issue and resolve it quickly
  • Personalized Experience: To show you game suggestions and relevant offers tailored to your preferences

Separate consent is obtained for marketing emails and notifications. You may withdraw this consent at any time.

Section 04

Sharing Data with Third Parties

Rainbett never sells your personal information. However, limited data is shared with trusted partners as necessary to operate our services — always under strict confidentiality agreements.

  • Payment Providers: bKash, Nagad, Rocket, and others — to process transactions. They receive only the information necessary to complete the transaction.
  • Game providers: Evolution, Pragmatic Play, and others — to deliver gameplay. They do not receive your name or payment details, only an anonymous session ID.
  • Technology Service Providers: Cloud storage, cybersecurity — to keep the platform running.
  • Legal Authorities: Under a court order or government directive — only when legally required.

Your identifiable information is never shared with any advertising agency or marketing company.

Section 05

Cookies & Tracking Technologies

Rainbett uses cookies — as nearly every modern website does. A cookie is a small file stored in your browser that remembers your preferences and session.

Cookie Types:

  • Essential Cookies: Login status, security tokens — the site cannot function without these.
  • Functional Cookies: Remembers language preferences and game settings.
  • Analytics Cookies: To identify the most-visited pages — anonymous data only
  • Security Cookies: To detect suspicious login activity

You can disable cookies in your browser settings, though doing so may cause some features to not work properly.

Section 06

What do we do to protect your data?

Rainbett uses industry-leading security technology to protect your data — not just in words, but through real, practical technical measures.

  • 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Data encryption: Sensitive data is stored in encrypted form in our database
  • Two-Factor Authentication (2FA): To prevent unauthorized access to your account
  • Regular security audits: Regularly audited by independent organizations
  • Firewall & DDoS Protection: Protecting the platform from cyberattacks.
  • Restricted Access: Only designated staff can access specific data

No one can guarantee 100% security on the internet. However, Rainbett protects your data by adhering to the highest industry standards.

Section 07

How long is data retained?

Rainbett does not retain data longer than necessary. However, certain data must be kept for a specified period for legal compliance.

Data Type Retention Period Reason
Account information For the duration of account activity + 5 years Legal Obligations
Transaction records 7 years Financial Regulations
KYC Documents 5 years after account closure AML Policy
Support Conversations 3 Years Service Quality Assurance
Analytics data 13 months Performance Improvement
Marketing Consent Until consent is withdrawn Your Preferences
Section 08

Your Privacy Rights

Rainbett recognizes your full ownership and control over your personal data. Your key rights are outlined below:

Right to Access
You may request to know what information we hold about you.
Right to correction
You may request corrections to any inaccurate or outdated information.
Right to deletion
You may request deletion of your data within the limits permitted by law.
Right to Object
You may object to the use of your information for specific purposes.
Right to Data Portability
You can request a copy of your data at any time.
Right to Restriction
You may request that processing of your data be restricted while an investigation is ongoing.

To exercise these rights Contact Section Write to the email address provided. All requests will be responded to within 30 days of receipt.

Section 09

Protection of minors

Rainbett serves only users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If a minor has registered an account using false information and this is subsequently discovered, the account will be immediately closed and all collected data will be deleted.

If parents suspect their child is using Rainbett, please notify us immediately at support@rainbett.ws.

Section 10

Privacy-Related Contact

For any questions, concerns, or rights-related requests regarding our Privacy Policy, please contact our Data Protection team.

  • Email: support@rainbett.ws
  • Live chat: Available 24/7 in Bengali
  • Response Time: General queries within 48 hours; data requests within 30 days

Identity verification may be required for privacy requests — to ensure no one else can access your data.

What makes Rainbett different when it comes to data protection?

Protecting your privacy through real technology and solid policy

End-to-End Encryption
Every data packet from your device to our servers is fully encrypted.
Segregated Funds
Your deposited funds are held in an account completely separate from Rainbett's operating funds.
No data sales
Rainbett never sells your personal information to advertisers or marketing companies.
User Controls
You can view, correct, or request deletion of your personal information at any time.
International standards
We follow GDPR-compliant policies — the world's most rigorous data privacy regulations.
Control your notifications yourself
Whether you receive email, SMS, or push notifications — and which ones — is entirely up to you.

Frequently Asked Questions

The most frequently asked questions about account and device usage

To update your personal account information, log in and go to "Account Settings" or the "Profile" section. From there, you can edit your name, address, and email. Changing your mobile number involves an extra security step, since it's used to log in. You'll receive an OTP on your current number to verify before the new number can be added. If you no longer have access to your old number, contact Rainbett Support — we'll verify your identity and assist you.

Yes, the Rainbett website is fully optimized for mobile browsers. Whether you use Chrome, Firefox, or Safari, all games, betting, payments, and account features are available on any modern browser. Compared to a dedicated app, the main differences are the absence of push notifications and the need to navigate to the site each time. That said, adding a shortcut to your mobile home screen gives you an experience very close to an app. Game loading speeds depend on your network — with a good connection, there's no noticeable difference.

Your information is safe — play with confidence at Rainbett

Millions of Bangladeshis trust Rainbett — because transparency and security here aren't just words, they're a reality.

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